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Frequently Asked Questions


What first steps should I take to prepare my home for sale?

Get in touch with a RE/MAX Metro agent. They’ll be able to walk you through the process and explain options to prepare you for placing your home for sale on our transparent bidding platform at

What should I disclose to potential buyers?

You should disclose anything that you are aware of, including leaks, damages, defects, or any other issues. This will help you to avoid potential issues or worst case, lawsuits. The winning buyer should be welcomed to conduct a professional home inspection at their expense unless they waive that contingency within their offer.

How much is my home worth?

There is no standard answer to this. It’s important to make your home how it is and improve it anywhere you can. An experienced RE/MAX Metro agent will be able to determine how much your house could sell for by preparing a professional market analysis.

Should I sell my home before buying a new one?

There are pros and cons. If you sell before buying, it gives you the edge for negotiating on your new home, since you won’t have a sale contingency to adhere to. However, if you sell too soon you may not have a place lined up to live, which can cause some stress if you have unavailable options.

What are my closing expenses?

As a home seller, there are some common expenses that you’ll need to pay including abstract and title search, instrument survey, real estate commissions, and transfer taxes.

What’s the timeline of the bidding period?

The bidding period can be as long or short as desired. You can also suspend the process at any stage if the need arises.

When does the bidding end?

Bidding ends when the agent accepts the top offer on behalf of the client.


What is PMI?

PMI stands for “Private Mortgage Insurance” and is typically needed when a buyer puts less than 20% down. Each price can vary, so make sure to contact your agent for more details.

What is a contingency?

A contingency is a provision included in a sales contract stating that certain events or conditions must occur before the contract is valid.

What is an earnest money deposit?

An earnest money deposit, also known as a good faith deposit, is when a buyer purchases a home and provides the seller’s real estate company a deposit to hold in their escrow account. This makes the buyer look more serious about the purchase, typically giving the buyer a better chance at closing.

What is MLS?

MLS, or “Multiple Listing Service” is a computerized listing of homes for sale in an area listed with a realtor. This program allows agents to find houses within a price range or specific area.

What is the difference between being prequalified and being pre-approved for a loan?

When you’re prequalified, it means that you can potentially get a loan for the amount that is stated to you. When you’re pre-approved, it means that the lender is willing to give you a loan.

What is title insurance?

Title insurance is what protects the lender and the buyer against any losses incurred from disputes over the title of a property.

What is a listing agent?

Listing agents will work with sellers to list their property for sale on the MLS.

Can I only receive information or home tours from a listing agent?

No. While a listing agent only needs to represent the seller, a buyer’s agent is able to show you any and all houses that are on the market.

What is a buying agent?

Buying agents work with home buyers to represent them during transactions.

How much does a buyer’s agent cost to hire?

A buying agent typically comes at no cost to the buyer. Since buyer agents are normally paid by the seller, individuals are able to use a buyer agent’s services for free.

What is a counteroffer?

A counteroffer is an offer made by a party that requests changes to the original offer from the other party. When some makes a counteroffer, this will cancel any previous obligation.

What is a DTI ratio?

DTI, or “debt-to-income” ratio, is the percentage of a person’s monthly earnings used to pay off all debt obligations. DTI’s help determine pre-approvals for buyers.

Why should I use an agent?

Real estate agents provide advice and guidance when buying or selling a home. From constant changes in the market, to inaccurate listings, a real estate agent is able to give you the most solid information about homes that you won’t find anywhere else.

How do I create a free account on

Our setup process is simple! Just go to our account page, register as a buyer or seller, then just follow the steps and fill out your information so you can start using our unique services.

Why do I need to create an account?

Creating an account is the first step to being able to participate in transparent bidding events. In addition, once you have an account, you’ll have deeper access to all that has to offer including the ability to save filtered searches and receive customized property lists and notifications.

Who do I contact for assistance when creating an account?

If you have any questions or issues while creating your account, you can contact us here and our team will assist you with your setup.